RefWorks.com now offers more tutorials with their latest release:
Advanced Searching and Lookups
Viewing, Sorting and Printing References
Editing Multiple References
Advanced Searching and Lookups
My List
Checking for Duplicates
Using The Output Style Preview Utility
Working Offline
Importing From RSS Feeds
Capturing Data From A Web Page
Backing Up Your Account
They also now offer a RefShare tutorial. [LIBlog]
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